At the request of the USER, specialized assistance will be provided and will be given information related to:
•Restaurants: recommendation and reservation in the best restaurants in the world.
•Nightlife: recommendation and reservation in the best night clubs in the world.
•Shows: recommendation, reservation and purchase of the best show performances in the world or special events.
•Cinema: location and recommendation of movie theaters and/or movies, as well as reservation/purchase in complexes with said feature.
•Museums and art galleries: recommendation of temporary, permanent exhibitions and museums or galleries anywhere in the world.
•Golf courses: recommendation and reservation of the best courses in the world.
•Spa's and beauty salons: recommendation and reservation of the best spa's and salons in the world, with the most appropriate treatment for each USER.
•Real estate: location, quotation and leasing of real estates to meet temporary or permanent accommodation needs anywhere in the world.
•Recommendations: recommendation of gyms, sports facilities.
•Special service references: personal buyer, pet walk references, pet boarding house, interior design, image consultation, event planning, photographers, security, car cleaning services.
•Luxury transportation: private jet, helicopter or yachts in most cities around the world.
•Air Tickets: information, reservation and purchase of airline tickets on any airline in the world.
•Hotels: information, recommendation and reservations.
•Train tickets: information, reservation and purchase of plane tickets in Avianca and Airlines belonging to the corresponding alliance.
•Tours: recommendation, reservation and purchase of national and international tours.
•Cruises: recommendation, reservation and purchase of any cruise in the world.
•Travel: recommendation, reservation and purchase, in any tourist destination nationally and internationally.
•Car leasing: reservation of any type of vehicle.
•Transportation: from taxi service to luxury car rental. Including Pick-Up service at any airport in the world.
•Limousines: information and reservation of limousines.
•International sporting events: Super Bowl, Formula One Grand Prix, US Open, Roland Garros, NASCAR, figure skating, sailing, regatta and any other requested by the USER.
• Location and recovery of luggage on any airline in the world, as well as coordination of the shipment to the place of origin.
•Weather status information: weather information, seasonality and weather forecasts.
•Location references: locations and hours of operation of any point of interest at the traveler's destination.
•Pre-travel assistance: information of embassy and consulate offices, pre-travel information such as vaccinations, measures that the USER must take, prior to his/her trip, as well as formalities and requirements such as visas, passport, etc.
•Schedule information: schedules and reservations in the most exclusive museums of the main cities of the world, sporting events and shows, emergency institutions, airports and bus stations and offices for formalities before the competent authorities.
•Consular information: addresses of embassies, consulates and/or representative offices of the Mexican government in the city or country in which THE USER is located, to notify the loss, theft or loss of your official documents. If possible, we will coordinate the appointment with the appropriate Mexican authority to notify your loss.
•Flowers and gifts: recommendation and coordination of shipment.
•Items difficult to find: original gifts, collectibles, imports, oenology, among many others.
•Store location: information about the location of the most prestigious brands worldwide.
•Purchase and delivery of gifts and items: research and comparison of products, purchase and delivery at home.
•Assistance in domestic or international purchases: search, purchase and delivery of any item.
•Business logistics: coordination of any type of event for executive meetings.
•Private banquets and events: your personal concierge will recommend the perfect provider to your needs.
•Sending documents: sending documents anywhere in the world, in case you forgot or lost them or someone stole them charged to the USER.
•References: references of interpreters, temporary secretarial services or protection, in the main cities of the world. Support to locate computer equipment and phones.
•Executive transport: at the request of the client, the dispatch of an executive taxi will be coordinated for the USER’s transfers.
•Uses and customs: local customs and etiquette, protocol and etiquette for international business.
•InfoCard Protection: (i) credit, debit and business card registration; so that with a single call, the customer can be linked with the issuing companies to proceed with the cancellation of such cards in case of loss or theft. (ii) driver's license, military service card, professional card, etc., so that, in case of loss or theft, with a single call the client can be linked with Mexican embassies or consulates anywhere in the world; as well as with government institutions in national territory, where documents must be reported.